Next-Generation Loyalty: Get It Right in Food Retailing

Grocery store retail worker from warehouse stocks fridge aisle of store

Loyalty means different things to different generations. That’s why FMI has collaborated with Precima on a multi-point thought leadership initiative that culminates with this webinar on the ins and outs of loyalty in the realm of food retailing.

Watch our on-demand webinar to learn the following:

  • An assessment of the loyalty landscape in the food industry,
  • The best practices of adjacent industries in earning consumer loyalty,
  • The shopper’s perspective on loyalty in the food industry,
  • A maturation model that you can adopt to pursue next-generation loyalty,
  • A way to use data to quantify the value of implementing next-generation loyalty and customer-centric retailing, and
  • Specific steps that a retailer can take today to achieve next-generation loyalty